Renting with APG

The Key Pillars of Albania Property Group - Your Expert Partner in Property Management.

We deliver superior results through a commitment to experience, specialization, and financial performance.

• 18 Years of Proven Experience: Our success is built on strong personal relations and a skillful team of Property Managers and Agents with nearly two decades of industry expertise.

• Dedicated Specialization: We operate a department 100% focused on Property Management, ensuring you receive unparalleled expert attention and oversight for your valuable assets.

• Maximizing Financial Performance: We constantly monitor market conditions and initiate rental reviews to ensure your rental returns are always maximized.

• Quality Tenant Guarantee: Our rigorous Tenant Selection process, including extensive cross-referencing, is designed to secure a "smooth tenancy"— significantly minimizing risks of delayed payments and property damages.

• Confidence Guaranteed: We stand by our service with a Money Back Guarantee. If you are not 100% satisfied in the first three months, the next three months of FREE management.

 ✅ Why Choose Albania Property Group? 

• Maximizing Returns: Constant monitoring and rental reviews.

• Tenant Access: Direct access to a large database of qualified prospective tenants ready to rent properties today, plus advertising on their top-ranking websites and in local newspapers.

• Payment Discipline: Zero Tolerance for delayed payments; 95% of tenants pay on time.

• Property Protection: Detailed move-in inspections with photographs to prevent landlords from being held responsible for tenant damage.

• Communication: A Single Point of Contact (your personal Property Manager) ensures direct and quick communication.

• Innovation: Using video property condition reports and a PMS application to maximize attention from prospective tenants.

✅ The Customer Service Standards for Landlord Clients

Our company has set clear standards for response times and services:

Communication

• Office Hours: Mon-Fri (8:00 am – 5:00 pm), Sat (9:00 am – 5:00 pm).

• Response Times:

  • Telephone messages: within 1 hour

  • Email: within 4 hours

  • Mail: within 24 hours

  • Leasing updates: at least once per week until the property is leased.

Property Maintenance & Inspections

• Routine Repairs: Attended to within 24 hours.

• Urgent Repairs: Arranged within 5 hours.

• Periodic Inspections: Carried out every three months with a detailed report (including photographs).

Financials

• Rent Monies: Transferred to your bank account within one working day of monthly close-off dates.

• Outgoings: Paid on your behalf prior to the due date (if funds are available).

Leasing & Vacating

• Website Listing: Within one working day of listing confirmation.

• Tenant Application Check: Outcome communicated to you and the tenant within 24 hours of receipt.

• Vacating Process: Immediate advice, written acknowledgment, immediate website advertising, and a pre-vacating inspection.